{"id":102850,"date":"2024-04-04T23:02:30","date_gmt":"2024-04-04T21:02:30","guid":{"rendered":"https:\/\/oranier.com\/service\/support\/"},"modified":"2025-11-16T23:09:17","modified_gmt":"2025-11-16T22:09:17","slug":"support","status":"publish","type":"page","link":"https:\/\/oranier-wp.dev.coolify.reaze.cloud\/fr\/technologie-de-chauffage\/service\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"102850\" class=\"elementor elementor-102850 elementor-250\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16ce390 e-con-full e-flex e-con e-parent\" data-id=\"16ce390\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-5e6a93d e-grid e-con-boxed e-con e-child\" data-id=\"5e6a93d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ad3c13c e-flex e-con-boxed e-con e-child\" data-id=\"ad3c13c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22935fa elementor-widget elementor-widget-heading\" data-id=\"22935fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Votre centre de service ORANIER <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e83736c elementor-widget elementor-widget-heading\" data-id=\"e83736c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Assistance pour votre appareil de chauffage<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-92d5f0b e-flex e-con-boxed e-con e-child\" data-id=\"92d5f0b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41f00e7 e-transform elementor-widget elementor-widget-text-path\" data-id=\"41f00e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;text&quot;:&quot;#Technique pour votre famille&quot;,&quot;align&quot;:&quot;left&quot;,&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:100,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:140,&quot;sizes&quot;:[]},&quot;link&quot;:{&quot;url&quot;:&quot;&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;,&quot;custom_attributes&quot;:&quot;&quot;},&quot;start_point&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"text-path.default\">\n\t\t\t\t\t\t\t<div class=\"e-text-path\" data-text=\"#Technique pour votre famille\" data-url=\"\/\/oranier-wp.dev.coolify.reaze.cloud\/wp-content\/plugins\/elementor\/assets\/svg-paths\/circle.svg\" data-link-url=\"\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e2c61c4 e-flex e-con-boxed e-con e-parent\" data-id=\"e2c61c4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-da184af elementor-widget elementor-widget-global elementor-global-94746 elementor-global-21441 elementor-widget-breadcrumbs\" data-id=\"da184af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"label\">Tu es l\u00e0 :<\/span> <\/p><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ed91b4b e-flex e-con-boxed e-con e-parent\" data-id=\"ed91b4b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-85c649b elementor-widget elementor-widget-heading\" data-id=\"85c649b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Pour quoi avez-vous besoin d'aide ?<\/h3>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-794eb26 e-grid e-con-boxed e-con e-child\" data-id=\"794eb26\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-308ea9f elementor-widget elementor-widget-betterdocs-search-form\" data-id=\"308ea9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"betterdocs-search-form.default\">\n\t\t\t\t\t<div\n\tclass=\"betterdocs-elementor betterdocs-search-form-wrapper\">\n\t<div class=\"betterdocs-live-search\">\n\t\n\t<form class=\"betterdocs-searchform betterdocs-advance-searchform\">\n\t\t<div class=\"betterdocs-searchform-input-wrap\">\n\t\t\t<svg class=\"docs-search-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"38px\" viewBox=\"0 0 50 50\" version=\"1.1\">\n\t\t\t\t<g id=\"surface1\">\n\t\t\t\t\t<path d=\"M 21 3 C 11.601563 3 4 10.601563 4 20 C 4 29.398438 11.601563 37 21 37 C 24.355469 37 27.460938 36.015625 30.09375 34.34375 L 42.375 46.625 L 46.625 42.375 L 34.5 30.28125 C 36.679688 27.421875 38 23.878906 38 20 C 38 10.601563 30.398438 3 21 3 Z M 21 7 C 28.199219 7 34 12.800781 34 20 C 34 27.199219 28.199219 33 21 33 C 13.800781 33 8 27.199219 8 20 C 8 12.800781 13.800781 7 21 7 Z \"><\/path>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<input type=\"text\" class=\"betterdocs-search-field\" name=\"s\" aria-label=\"Search Input\" placeholder=\"Trouver une r\u00e9ponse\" autocomplete=\"off\" value=\"\">\n\t\t\t<svg class=\"docs-search-loader\" width=\"38\" height=\"38\" viewBox=\"0 0 38 38\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" stroke=\"#444b54\">\n\t\t\t\t<g fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<g transform=\"translate(1 1)\" stroke-width=\"2\">\n\t\t\t\t\t\t<circle stroke-opacity=\".5\" cx=\"18\" cy=\"18\" r=\"18\" \/>\n\t\t\t\t\t\t<path d=\"M36 18c0-9.94-8.06-18-18-18\">\n\t\t\t\t\t\t\t<animateTransform attributeName=\"transform\" type=\"rotate\" from=\"0 18 18\" to=\"360 18 18\" dur=\"1s\" repeatCount=\"indefinite\" \/>\n\t\t\t\t\t\t<\/path>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<svg class=\"docs-search-close\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"38px\" viewBox=\"0 0 128 128\">\n\t\t\t\t<path fill=\"#fff\" d=\"M64 14A50 50 0 1 0 64 114A50 50 0 1 0 64 14Z\" transform=\"rotate(-45.001 64 64.001)\"><\/path>\n\t\t\t\t<path class=\"close-border\" d=\"M64,117c-14.2,0-27.5-5.5-37.5-15.5c-20.7-20.7-20.7-54.3,0-75C36.5,16.5,49.8,11,64,11c14.2,0,27.5,5.5,37.5,15.5c10,10,15.5,23.3,15.5,37.5s-5.5,27.5-15.5,37.5C91.5,111.5,78.2,117,64,117z M64,17c-12.6,0-24.4,4.9-33.2,13.8c-18.3,18.3-18.3,48.1,0,66.5C39.6,106.1,51.4,111,64,111c12.6,0,24.4-4.9,33.2-13.8S111,76.6,111,64s-4.9-24.4-13.8-33.2S76.6,17,64,17z\"><\/path>\n\t\t\t\t<path class=\"close-line\" d=\"M53.4,77.6c-0.8,0-1.5-0.3-2.1-0.9c-1.2-1.2-1.2-3.1,0-4.2l21.2-21.2c1.2-1.2,3.1-1.2,4.2,0c1.2,1.2,1.2,3.1,0,4.2L55.5,76.7C54.9,77.3,54.2,77.6,53.4,77.6z\"><\/path>\n\t\t\t\t<path class=\"close-line\" d=\"M74.6,77.6c-0.8,0-1.5-0.3-2.1-0.9L51.3,55.5c-1.2-1.2-1.2-3.1,0-4.2c1.2-1.2,3.1-1.2,4.2,0l21.2,21.2c1.2,1.2,1.2,3.1,0,4.2C76.1,77.3,75.4,77.6,74.6,77.6z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/div>\n\n\t\t\t\t<input type=\"hidden\" value=\"Search\" aria-label=\"Search Submit\" class=\"betterdocs-search-submit\" \/>\n\t<\/form>\n\n\t<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ba4315b e-flex e-con-boxed e-con e-parent\" data-id=\"ba4315b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c9a38c elementor-grid-4 elementor-widget__width-initial elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-betterdocs-category-grid\" data-id=\"2c9a38c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;grid_column&quot;:&quot;4&quot;,&quot;grid_column_tablet&quot;:&quot;2&quot;,&quot;grid_column_mobile&quot;:&quot;1&quot;}\" data-widget_type=\"betterdocs-category-grid.default\">\n\t\t\t\t\t\n<div\n\tid=\"el-betterdocs-cat-grid-2c9a38c\" class=\"betterdocs-category-grid-wrapper betterdocs-elementor\">\n\t<div\n\t\tclass=\"betterdocs-category-grid-inner-wrapper betterdocs-category-grid grid layout-flex\" data-layout-mode=\"grid\" data-column_space_desktop=\"\" data-column_space_tab=\"\" data-column_space_mobile=\"\" data-column=\"4\" data-column_desktop=\"4\" data-column_tab=\"2\" data-column_mobile=\"1\" data-mkb-slug=\"technique-de-chauffage\">\n\t\t\n<article\n\tdata-id=\"4361\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"\" class=\"betterdocs-category-icon-img\" src=\"https:\/\/oranier-wp.dev.coolify.reaze.cloud\/wp-content\/uploads\/icons\/outline\/comments-question-check-1.svg\"><\/div>\n<h2 class=\"betterdocs-category-title\"><a href=\"https:\/\/oranier-wp.dev.coolify.reaze.cloud\/fr\/support\/technique-de-chauffage\/faq\/\">FAQ<\/a><\/h2>\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<li><i class=\"fas fa-circle\"><\/i><a href=\"https:\/\/oranier-wp.dev.coolify.reaze.cloud\/fr\/support\/technique-de-chauffage\/faq\/poeles-a-bois\/\"><span>Po\u00eales \u00e0 bois<\/span> <\/a><\/li><li><i class=\"fas fa-circle\"><\/i><a href=\"https:\/\/oranier-wp.dev.coolify.reaze.cloud\/fr\/support\/technique-de-chauffage\/faq\/poeles-a-granules\/\"><span>Po\u00eales \u00e0 granul\u00e9s<\/span> <\/a><\/li><\/ul>\n<\/div>\t<\/div>\n<\/article>\n\t<\/div>\n\t\t<div class=\"clearfix\"><\/div>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c7a1a9 e-flex e-con-boxed e-con e-parent\" data-id=\"3c7a1a9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-547c102 e-grid e-con-boxed e-con e-child\" data-id=\"547c102\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f588653 e-flex e-con-boxed e-con e-child\" data-id=\"f588653\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ddbe79 elementor-widget elementor-widget-heading\" data-id=\"6ddbe79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vous avez besoin de pi\u00e8ces de rechange ou de notre service apr\u00e8s-vente ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fa68fc elementor-widget elementor-widget-text-editor\" data-id=\"7fa68fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Vous souhaitez simplement remplacer une pi\u00e8ce d&rsquo;usure ? Pas de probl\u00e8me, consultez notre boutique de pi\u00e8ces d\u00e9tach\u00e9es. Vous n&rsquo;avez pas trouv\u00e9 la r\u00e9ponse \u00e0 votre question ? Notre service client est l\u00e0 pour vous aider.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0265ee2 e-flex e-con-boxed e-con e-child\" data-id=\"0265ee2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a6f69d elementor-widget elementor-widget-button\" data-id=\"2a6f69d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/oranier-wp.dev.coolify.reaze.cloud\/fr\/technologie-de-chauffage\/service\/service-apres-vente\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contacter le service apr\u00e8s-vente<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Votre centre de service ORANIER Assistance pour votre appareil de chauffage Du bist hier: Pour quoi avez-vous besoin d&rsquo;aide ? FAQ Po\u00eales \u00e0 bois Po\u00eales \u00e0 granul\u00e9s Vous avez besoin de pi\u00e8ces de rechange ou de notre service apr\u00e8s-vente ? Vous souhaitez simplement remplacer une pi\u00e8ce d&rsquo;usure ? Pas de probl\u00e8me, consultez notre boutique de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":102831,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-102850","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/oranier-wp.dev.coolify.reaze.cloud\/fr\/wp-json\/wp\/v2\/pages\/102850","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oranier-wp.dev.coolify.reaze.cloud\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oranier-wp.dev.coolify.reaze.cloud\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oranier-wp.dev.coolify.reaze.cloud\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oranier-wp.dev.coolify.reaze.cloud\/fr\/wp-json\/wp\/v2\/comments?post=102850"}],"version-history":[{"count":11,"href":"https:\/\/oranier-wp.dev.coolify.reaze.cloud\/fr\/wp-json\/wp\/v2\/pages\/102850\/revisions"}],"predecessor-version":[{"id":120153,"href":"https:\/\/oranier-wp.dev.coolify.reaze.cloud\/fr\/wp-json\/wp\/v2\/pages\/102850\/revisions\/120153"}],"up":[{"embeddable":true,"href":"https:\/\/oranier-wp.dev.coolify.reaze.cloud\/fr\/wp-json\/wp\/v2\/pages\/102831"}],"wp:attachment":[{"href":"https:\/\/oranier-wp.dev.coolify.reaze.cloud\/fr\/wp-json\/wp\/v2\/media?parent=102850"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}